• Dewar Union, Hartwick College
  • Hartwick students working on a project in class.
  • Hartwick students studying rock formations
  • Yager Bell Tower, Hartwick College

Controlling Spam and Virus E-mail

Barracuda Virus and Spam Firewall

Hartwick College uses the Barracuda virus and spam firewall. Barracuda evaluates all e-mail messages from off campus and does two things:

  • Barracuda blocks messages that contain known viruses
  • For messages without viruses, Barracuda assigns a score to each message based on the likelihood that the message is spam. A score of 0 means that it is not likely to be spam, while a score of 10 means it is very likely to be spam.

How the Spam Filter Works
If a Barracuda account holder does not set any preferences, Barracuda will deliver all mail to his/her inbox. It may add a [BULK] or [QUAR] tag to the subject line if it suspects the message is spam. If the account holder sets his/her account preferences, s/he can have Barracuda take one of three possible actions depending on a message’s score:

  1. Tagging the message: a message with a low-to-moderate spam likelihood (threshold set by you) is delivered to your inbox, but the word [BULK] is added to the subject to identify it as possible spam.
  2. Quarantining the message: a message with a medium-to-high spam likelihood (threshold set by you) is not delivered to your e-mail inbox but goes to your quarantine inbox on the Barracuda server. Barracuda notifies you daily if items have been added to your quarantine. Messages can be retrieved from the quarantine for 30 days. After 30 days they are deleted.
  3. Blocking a message: the user never sees a message if it is blocked.

Please note: The global setting for the Barracuda is to block virus-infected messages ONLY. It does not block other e-mail messages or messages suspected to be spam, unless you set it do so in your preferences.

Virus-Infected E-mail
Hartwick College has set global preferences which block any virus-laden e-mail sent from off campus to Hartwick e-mail addresses. While the Barracuda provides centralized protection against incoming e-mail viruses, there are other ways your computer can become infected. To get the best overall protection, you must keep your Windows software up to date and maintain and use anti-virus software locally on your computer, in addition to the centralized protection the Barracuda provides.

Setting Your Barracuda Preferences
For written instructions on setting a Barracuda password and customizing your account, click here.

Please contact the Technology Resource Center (x-4357) if you have any questions or would like assistance in setting your Barracuda preferences.